Friends of Cranleigh – Loyalty Scheme

Friends of Cranleigh” is our guest loyalty scheme. Member of the scheme can enjoy extra benefits and when you stay you will earn points which can be redeemed against money off vouchers and gifts for future stays at Cranleigh Bath. You will also be entitled to special discounts and offers limited only to our “Friends of Cranleigh”.

You earn 2 points for each £1 spent during your stay (e.g. If you stay two nights at £90 per night you will earn 360 points). Vouchers are available from just 200 points.

Friends of Cranleigh Benefits

Bronze Members (Guests who have stayed at least one night)

  • Exclusive discounted rates (using promotional code) for Bookings made on cranleighbath.com

Silver Members (Guest who have accumulate at least 2000 points over the membership)

  • Exclusive discounted rates (using promotional code) for Bookings made on cranleighbath.com
  • More flexible bookings – you can cancel or amend your booking up to 24 hours prior to arrival.

Gold Members (Guest who have accumulate at least 5000 points over the membership)

  • Exclusive discounted rates (using promotional code) for Bookings made on cranleighbath.com
  • More flexible bookings – you can cancel or amend your booking up to 24 hours prior to arrival.
  • Less weekend restrictions – You will have the opportunity to book one night stays on Saturdays and Bank Holidays even if a minimum stay restriction is in place.

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Terms & Conditions

You can join the scheme online or during your stay at reception.

Points will be added during your checkout. You must let us know you are a member of the scheme, so your points are added correctly.

Stays which where booked directly with Cranleigh either on the website (cranleighbath.com) or by telephone will earn 2 point per £1 spend. Booking made using third parties (such as Hotels. com and Booking. com) will be reduced by 50%.

Vouchers can be redeem online using the loyalty programme portal. Voucher must be redeemed within 90 days of being requested. You can also claim voucher over the telephone. You will receive your voucher by email. Vouchers can only be redeemed on direct bookings made on CranleighBath.com or by telephone. You must make all reservations as normal. Please show your voucher at reception during your stay to claim free gift or money off.