Category: News & Offers

Updated 30th March 2020

Booking amendments and cancellations

If you have booked a Flexible Rate you may cancel your reservation without penalty up to 7 days prior to arrival. If you have prepaid a flexible rate you will be refunded in full.

If you have booked and Advance / Non-refundable rate no refund will be provided as per the booking terms. We advise guests with these rates to seek advice from their travel insurance provider.

For arrival until 31st May 2020.

If you do not have an insurance policy which covers you in this situation you may request a cancellation by writing to To help us please ensure you have requested cancellation ASAP. Cancellations will be provided with a voucher for the value of booking plus a 25% bonus, which can be used towards a future stay at Cranleigh before 31st March 2022.

I am considering booking but I have concerns about the current situation?

If you are considering booking a with us, but have concerns over the current situation we recommend you book a Flexible Rate. Our flexible rates can be cancelled, amended or changed up to 7 days prior to your booked arrival.

To assist we have reduced the cost of our Flexible room rates for the foreseeable future.

  • Posted by : admin
  • March 9, 2020

Our Self Catering Studio offers fantastic value for those longer stays, 3 or more nights.

Located on the lower ground floor with private entrance and reserved off-street parking space. Bedroom/living area with king-size bed, wardrobes, sofa, digital TV and wireless internet, Additional pull out bed available for a third guest (additional cost applies).

A modern ensuite with luxury toiletries, fluffy towels and hairdryer.

Fully equipped kitchen with hob, oven, microwave, kettle, toaster, fridge freezer and dishwasher.


  • Posted by : admin
  • February 3, 2020